@import url('../vendors/filepond/filepond.min.css');
@import url('../vendors/filepond/filepondPlugins/FilePondPluginImagePreview.min.css');
@import url('../vendors/fancybox/jquery.fancybox.min.css');

.tickets__h1 {
  margin-top: 0;
}

.tickets__h2 {
  margin-block: 1rem;
  max-width: 37rem;
  word-break: break-all;
}

.tickets__nav {
  overflow: auto;
  scrollbar-width: none;
  display: flex;
  position: relative;
}

@media (max-width: 768px) {
  .tickets__nav-arrow {
    position: absolute;
    right: 0;
    top: -4px;
    height: 2rem;
    width: 3rem;
    background: linear-gradient(90deg, transparent, var(--bg) 60%);
    z-index: 2;
    display: none;
    align-items: center;
    justify-content: flex-end;
    padding-right: 0.5rem;
    cursor: pointer;
  }
}

@media (min-width: 769px) {
  .tickets__nav-arrow {
    display: none !important;
  }
}

.tickets__nav-list {
  position: relative;
  display: flex;
  gap: 2rem;
  overflow: auto;
  scrollbar-width: none;
}

.tickets__nav:before {
  content: "";
  position: absolute;
  height: 1px;
  width: 100%;
  background-color: var(--transparent-10-w);
  bottom: 0;
  left: 0;
}

.tickets__nav-item {
  padding-bottom: 1rem;
  border-bottom: 1px solid transparent;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  width: max-content;
  color: var(--text-secondary);
  transition: var(--transition-duration);
}

.tickets__nav-item svg {
  fill: currentColor;
}

.tickets__nav-item.ticket-active {
  color: var(--span);
  border-color: var(--span);
}

.tickets__nav-item:hover {
  color: var(--text-default);
}

.tickets__nav-item.ticket-active:hover {
  color: var(--span);
}

.ticket__radio-label {
  border-radius: var(--br-8);
  position: relative;
  cursor: pointer;
  transition: var(--transition-duration);
  border: 2px solid var(--transparent-10-w);
  padding: 0.8rem 1.3rem;
  width: max-content;
  display: grid;
  align-items: flex-start;
  margin-bottom: 0;
}

.ticket__radio-input {
  position: absolute !important;
  height: 0 !important;
  width: 0 !important;
  opacity: 0;
  visibility: hidden;
}

.ticket__radio-title,
.ticket__radio-time {
  margin-block: 0;
}

.ticket__radio-title {
  color: var(--text-custom);
  transition: var(--transition-duration);
  font-size: var(--font-size-m);
  font-weight: var(--font-weight-5);
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}

.ticket__radio-time {
  color: var(--text-secondary);
  font-size: var(--font-size-s);
  display: flex;
  align-items: center;
  gap: 0.3rem;
}

.ticket__radio-time.fast {
  color: #f2c94c;
}

.ticket__radio-time svg {
  fill: currentColor;
  width: 0.8rem;
  height: 0.8rem;
}

.ticket__radio-input:checked+.ticket__radio-title {
  color: var(--text-default);
}

.ticket__radio-label:has(.ticket__radio-input:checked) {
  border: 2px solid var(--span);
}

.tickets__wrapper {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

@media (max-width: 768px) {
  .ticket__radio-label {
    flex: 1;
    min-width: 100%;
  }
}

.tickets__embed {
  position: relative;
  overflow: hidden;
  border-radius: var(--br-8);
  padding: 1rem 1.8rem;
  margin-top: 0.5rem;
  display: flex;
  flex-direction: column;
  justify-content: center;
  border: 1px solid var(--transparent-5-w);
  min-height: 6rem;
  max-width: 37rem;
}

.tickets__embed:before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  height: 100%;
  width: 4px;
  background-color: var(--span);
  pointer-events: none;
}

.tickets__embed svg {
  position: absolute;
  left: -2rem;
  top: -1rem;
  width: 8rem;
  height: 8rem;
  opacity: 0.03;
}

.tickets__embed-area {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}

.ticket__embed-string {
  margin-block: 0;
  color: var(--text-custom);
  position: relative;
  display: flex;
  align-items: flex-start;
  padding-left: 1rem;
}

.ticket__embed-string:before {
  content: "";
  position: absolute;
  left: 0;
  top: .6rem;
  font-size: var(--font-size-s);
  width: 4px;
  height: 4px;
  background-color: var(--text-custom);
  border-radius: var(--br-3);
}

.ticket__message {
  margin-top: 0.5rem;
  display: flex;
  flex-direction: column;
}

.ticket__message,
.ticket__message-teaxtarea,
.ticket__details,
.tickets__selects-wrapper,
.tickets__send-strong {
  transition: var(--transition-duration);
  max-width: 37rem;
}

.tickets__selects-wrapper {
  max-width: unset;
}

.ticket__message-teaxtarea {
  margin-bottom: .5rem;
}

label:has(+ textarea[required])::after {
  content: "*";
  color: var(--red);
}

.tickets__span-text {
  color: var(--text-custom);
  margin-bottom: 0.3rem;
  display: flex;
  width: max-content;
  font-size: var(--font-size-m);
}

.ticket__details {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.5rem;
}

.tickets__open-header,
.tickets__selects-wrapper {
  display: flex;
  align-items: center;
  gap: .5rem;
  width: 100%;
  justify-content: space-between;
}

.tickets__open-list {
  display: flex;
  flex-direction: column;
  width: 100%;
  margin-top: 1rem;
}

.tickets__open-list li {
  display: flex;
  align-items: center;
  padding: 1rem 0;
  gap: 1rem;
  border-bottom: 1px solid var(--transparent-10-w);
}

.tickets__open-list li:first-child {
  border-top: 1px solid var(--transparent-10-w);
}

.tickets__open-action {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: .3rem;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transition: var(--transition-duration);
}

.tickets__open-action span {
  color: inherit;
}

.tickets__open-list li:hover .tickets__open-action {
  opacity: 1;
  visibility: visible;
  pointer-events: all;
}

.tickets__open-avatar {
  width: 3rem;
  height: 3rem;
  border-radius: var(--br-50);
}

.ticket__open-details {
  display: flex;
  flex-direction: column;
  gap: .2rem;
}

.ticket__open-details-top {
  justify-content: start;
}

.ticket__open-number,
.ticket__open-category {
  display: flex;
  width: max-content;
  font-size: var(--font-size-s);
  background-color: var(--input-form);
  padding: .2rem .5rem;
  border-radius: var(--br-4);
  color: var(--text-custom);
}

.ticket__open-category {
  background-color: var(--span);
  color: var(--text-default);
}

.ticket__open-title {
  font-weight: var(--font-weight-7);
}

.ticket__open-details-bottom,
.ticket__open-details-top {
  display: grid;
  grid-auto-flow: column;
  gap: .5rem;
  align-items: center;
  justify-content: start;
}

.ticket__open-date {
  white-space: nowrap;
  font-size: var(--font-size-m);
  color: var(--text-secondary);
  opacity: .5;
  width: max-content;
}

.ticket__open-body,
.ticket__open-title {
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap;
  width: 100%;
  min-width: 0;
}

.ticket__open-body {
  font-size: var(--font-size-m);
  color: var(--text-custom);
}

@media (max-width:768px) {
  .tickets__open-action button {
    width: var(--input-height);
    padding-inline: 0;
  }

  .tickets__open-action span,
  .ticket__open-date,
  .tickets__open-avatar,
  .ticket__open-number,
  .ticket__open-category {
    display: none;
  }

  .tickets__open-action {
    opacity: 1;
    visibility: visible;
    pointer-events: all;
  }

  .ticket__message button {
    width: 100%;
  }
}

.tickets__empty-data {
  font-size: var(--font-size-xxl);
  margin-block: 2rem;
  color: var(--text-secondary);
  font-family: var(--font-family-1);
  font-weight: var(--font-weight-7);
}

.tickets__count-wrapper {
  display: flex;
  align-items: center;
  gap: .5rem;
}

.tickets__count-wrapper span {
  color: var(--text-secondary);
  white-space: nowrap;
}

.tickets__count-buttons {
  display: flex;
  align-items: center;
  /* flex-wrap: wrap; */
  gap: .3rem;
}

.tickets__filter-button {
  padding-inline: 0;
  width: var(--input-height);
}

.filepond--root .filepond--credits {
  display: none;
}

.filepond--panel-root {
  background-color: transparent;
}

.filepond--root {
  border: 1px dashed var(--transparent-20-w);
  border-radius: var(--br-8);
  margin-top: .5rem;
  max-width: 37rem;
  cursor: pointer;
  transition: var(--transition-duration);
  font-family: inherit
}

.filepond--root:hover {
  border-color: var(--text-secondary);
}

.filepond--file-info .filepond--file-info-main {
  width: unset;
}

.filepond--file-info {
  display: grid;
  grid-auto-flow: column;
}

.tickets__file-load {
  display: flex;
  flex-direction: column;
  gap: .3rem;
  font-size: var(--font-size-m);
}

.tickets__file-load p {
  margin-block: 0;
  font-size: var(--font-size-m);
  color: var(--text-secondary);
}

.tickets__file-text {
  display: flex;
  align-items: center;
  gap: .3rem;
  color: var(--text-custom);
}

.filepond--label-action {
  color: var(--span);
  text-decoration: none
}

.tickets__chat-header {
  display: flex;
  margin-top: 1rem;
  flex-direction: column;
}

.tickets__chat-back {
  display: flex;
  align-items: center;
  color: var(--text-custom);
  font-size: var(--font-size-s);
  gap: .5rem;
  cursor: pointer;
  text-transform: uppercase;
  font-weight: var(--font-weight-5);
  transition: var(--transition-duration)
}

.tickets__chat-back svg {
  fill: currentColor;
  width: .7rem;
  height: .7rem;
}

.tickets__chat-back:hover {
  color: var(--text-default);
}

.tickets__chat-details {
  display: flex;
  align-items: center;
  gap: .3rem;
}

.tickets__chat-state.reviewed {
  color: var(--green);
}

.tickets__chat-status.closed {
  color: var(--red);
}

.tickets__chat-server {
  padding-top: .5rem;
  font-size: var(--font-size-m);
  color: var(--text-custom);
  font-weight: var(--font-weight-6);
  display: flex;
  align-items: center;
  gap: .5rem;
}

.tickets__chat-server svg {
  width: .8rem;
  height: .8rem;
  fill: currentColor;
}

.tickets__chat-messages {
  max-width: 37rem;
  margin-top: 1rem;
  display: flex;
  flex-direction: column;
  gap: .5rem;
  padding-inline: .5rem 1rem;
  overflow: hidden;
  overflow-y: scroll;
  max-height: 32rem;
  position: relative;
}

.tickets__messages-block {
  display: flex;
  flex-direction: column;
  gap: .15rem;
}

.tickets__messages-message {
  background-color: var(--input-form);
  padding: .7rem .85rem;
  border-radius: 1rem 1rem 1rem .3rem;
  width: fit-content;
  max-width: 72%;
  min-width: 8rem;
  position: relative;
  transition: transform 0.4s cubic-bezier(0.22, 1, 0.36, 1);
  will-change: transform;
}

.tickets__messages-message:not(:first-child):not(:last-child) {
  border-radius: var(--br-4);
}

.tickets__messages-message:first-child:not(:last-child),
.tickets__messages-message.sender:first-child:not(:last-child) {
  border-bottom-right-radius: var(--br-4);
  border-bottom-left-radius: var(--br-4);
}

.tickets__messages-message:last-child:not(:first-child) {
  border-top-right-radius: var(--br-4);
  border-top-left-radius: var(--br-4);
  border-bottom-left-radius: 0;
}

.tickets__messages-message:last-child:not(:first-child):before,
.tickets__messages-message:first-child:last-child:before,
.tickets__messages-message.sender:first-child:last-child:before {
  content: '';
  position: absolute;
  left: -8px;
  bottom: 0;
  height: .6rem;
  width: .6rem;
  background-repeat: no-repeat;
  background-color: var(--input-form);
  -webkit-mask-image: url(../img/chat-angle.svg);
  mask-image: url(../img/chat-angle.svg);
  mask-size: cover;
  -webkit-mask-size: cover;
}

.tickets__messages-message:first-child:last-child {
  border-radius: var(--br-16);
  border-bottom-left-radius: 0;
}

.tickets__messages-message.sender {
  margin-left: auto;
  margin-right: 0;
  background-color: var(--button-hover);
  border-radius: 1rem 1rem .3rem 1rem;
}

.tickets__messages-message.sender:first-child:last-child {
  border-radius: var(--br-16);
  border-bottom-right-radius: 0;
}

.tickets__messages-message.sender:last-child:not(:first-child) {
  border-top-right-radius: var(--br-4);
  border-bottom-left-radius: var(--br-16);
  border-bottom-right-radius: 0;
}

.tickets__messages-message.sender:last-child:not(:first-child):before,
.tickets__messages-message.sender:first-child:last-child:before {
  right: -8px;
  left: unset;
  transform: scaleX(-1);
  background-color: var(--button-hover);
}

.tickets__messages-header {
  display: flex;
  align-items: center;
  gap: .5rem;
  color: var(--text-secondary);
}

.tickets__messages-ban {
  color: var(--red);
  font-size: var(--font-size-s);
  display: flex;
  align-items: center;
  gap: .3rem;
  cursor: pointer;
}

/* .tickets__messages-header svg {
  fill: currentColor;
  width: .6rem;
  height: .6rem;
} */

.tickets__messages-nickname {
  font-weight: var(--font-weight-7);
  color: var(--span);
  font-size: var(--font-size-s);
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
}

.tickets__messages-time {
  color: var(--text-secondary);
  font-size: var(--font-size-s);
  opacity: .5;
}

.tickets__message {
  font-size: var(--font-size-m);
  color: var(--text-custom);
  display: flex;
  flex-direction: column;
  white-space: pre-wrap;
  word-break: break-word;
}

.message-insert {
  animation: messageInsert 0.4s cubic-bezier(0.22, 1, 0.36, 1) forwards;
  transform-origin: bottom;
}

@keyframes messageInsert {
  from {
    transform: translateY(20px);
    opacity: 0;
  }

  to {
    transform: translateY(0);
    opacity: 1;
  }
}

.message-shift {
  transform: translateY(var(--shift-height));
}

.tickets__message img {
  display: block;
  max-width: 18rem;
  max-height: 18rem;
  width: auto;
  height: auto;
  border-radius: .7rem;
  cursor: pointer;
  opacity: 1;
  transition: var(--transition-duration);
  object-fit: cover;
}

.tickets__message img:hover {
  opacity: 1;
}

.tickets__images-image {
  position: relative;
  max-width: 18rem;
  transition: var(--transition-duration);
  display: flex;
  gap: .15rem;
  flex-wrap: wrap;
}

.tickets__images-image::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-image: url(../img/eye.svg);
  background-repeat: no-repeat;
  background-position: center;
  background-size: 1.5rem;
  z-index: 1;
  scale: 0;
  transition: var(--transition-duration);
  pointer-events: none;
  opacity: .8;
}

.tickets__images-image:hover::before {
  scale: 1;
}

.tickets__images {
  display: flex;
  gap: .15rem;
  flex-wrap: wrap;
  /* overflow: hidden; */
}

.tickets__messages-message.sender .tickets__images {
  display: flex;
  gap: .15rem;
  justify-content: flex-end;
}

.tickets__messages-message:not(.sender) .tickets__images {
  justify-content: flex-start;
}

.tickets__messages-message:not(.sender) {
  align-self: flex-start;
}

.tickets__messages-message.sender {
  align-self: flex-end;
}

.tickets__messages-message:not(.sender) + .tickets__messages-message:not(.sender) {
  border-top-left-radius: .35rem;
}

.tickets__messages-message.sender + .tickets__messages-message.sender {
  border-top-right-radius: .35rem;
}

.tickets__images-image.image-error {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 12rem;
  min-height: 4rem;
  border-radius: .7rem;
  background: rgba(0, 0, 0, .15);
  color: var(--text-secondary);
}

.tickets__images-image.image-error::after {
  content: 'Изображение недоступно';
  font-size: var(--font-size-s);
}

.fancybox__dialog {
  width: 100%;
  height: 100vh !important;
  max-height: unset;
  max-width: unset;
  padding: 0;
  margin: 0;
  border: 0;
  overflow: hidden;
  background: transparent;
  border-radius: unset;
  min-width: unset;
  position: unset;
  top: unset;
  animation: fancyFade 0.3s forwards;
}

@keyframes fancyFade {
  from {
    opacity: 0;
    transform: translateX(0) translateY(0);
  }

  to {
    opacity: 1;
    transform: translateX(0) translateY(0);
  }
}

.tickets__ready-answer {
  display: flex;
  flex-direction: column;
  gap: .5rem;
  max-width: 37rem;
  margin-top: .5rem;
}

.tickets__ready-answer.settings {
  width: 100%;
  max-width: unset;
}

.tickets__ready-answer span {
  font-size: var(--font-size-m);
  color: var(--text-custom);
}

.tickets__ready-buttons {
  display: grid;
  gap: .3rem;
  max-height: 14.6rem;
  height: 100%;
  overflow: hidden;
  overflow-y: scroll;
  padding-right: .3rem;
}

.tickets__ready-buttons button {
  white-space: nowrap;
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  width: 100%;
  text-align: left;
}

.tickets__accesses,
.tickets__settings,
.tickets__blocks {
  display: flex;
  gap: 1rem;
  flex-wrap: wrap;
  margin-bottom: 1rem;
}

.tickets__accesses-block,
.tickets__settings-block,
.tickets__blocks-block {
  flex: 1;
}

.tickets_accesses-empty {
  text-align: center;
}

.tickets__buttons {
  display: flex;
  align-items: center;
  gap: .5rem;
  flex-wrap: wrap;
  margin-top: .5rem;
}

.tickets__accesses-form,
.tickets__settings-form {
  margin-bottom: 0;
}

.tickets__svg {
  display: flex;
  align-items: center;
  justify-content: center;
}

.tickets__svg svg {
  width: 1rem;
  height: 1rem;
}

.tickets__svg.check svg {
  fill: var(--green);
}

.tickets__svg.x svg {
  fill: var(--red);
}

.ticket__accesses-nickname,
.tickets__blocks-nickname {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
}

.ticket__accesses-nickname a,
.tickets__blocks-nicknam a {
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap;
}

table tbody td {
  padding: 0.3rem 1rem;
}

.tickets__cat-edit {
  width: 100%;
  height: 53px;
  margin: 0 auto;
  background-color: var(--input-form);
  border-radius: var(--br-8);
  overflow: hidden;
  transition: height 0.3s ease;
  border: 1px solid transparent;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-inline: 1rem .3rem;
}

.tickets__cat-buttons {
  display: flex;
  align-items: center;
  gap: 0.3rem;
}

.tickets__categotys {
  display: flex;
  flex-direction: column;
  gap: .15rem;
}

.settings-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.7rem;
  height: 1.7rem;
  background-color: var(--transparent-5-w);
  border-radius: var(--br-6);
  color: var(--text-secondary);
}

.settings-button {
  padding-right: .3rem;
  background-color: transparent;
  border: 1px solid var(--transparent-5-w);
  cursor: help;
  width: 100%;
  justify-content: space-between;
  display: grid;
  grid-auto-flow: column;
}

.settings-button:hover {
  background-color: transparent;
}

.tickets__ready-wrapper {
  display: flex;
  align-items: center;
  gap: .3rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: var(--br-12);
  padding: .3rem;
  flex: 1;
}

.tickets__ready-action-buttons {
  display: flex;
  align-items: center;
  gap: .3rem;
}

.tickets__ready-action-buttons button {
  width: var(--input-height);
  padding-inline: 0;
  min-width: unset;
  display: flex;
}

.tickets__settings-servers {
  display: flex;
  flex-direction: column;
  gap: .3rem;
}

.grid-server-wrapper {
  display: grid;
  grid-auto-flow: column;
  justify-content: start;
  gap: .5rem;
}

.grid-server {
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap;
}

.settings-body {
  display: flex;
  flex-direction: column;
}

.tickets__settings-warning {
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: var(--br-8);
  border: 1px solid var(--orange);
  color: var(--orange);
  padding: .5rem 1rem;
  width: 100%;
}

.tickets__settings-filters {
  display: flex;
  align-items: center;
  gap: .3rem;
  margin-bottom: .3rem;
}

.ticket__block-reason a {
  color: var(--text-default);
}

.servers-edit {
  max-height: 10rem;
  overflow-y: scroll;
  width: 100%;
}

@media (max-width: 768px) {
  .tickets__selects-wrapper {
    flex-wrap: wrap;
    flex-direction: column;
    max-width: unset;
  }

  .tickets__selects-wrapper input {
    flex: unset;
  }

  .flex-unset {
    flex: unset;
  }

  .tickets__open-header {
    flex-wrap: wrap;
  }
}

.settings-text {
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
}

.adaptive-select-wrapper {
  margin-bottom: unset;
}

.tickets__settings-show {
  margin-bottom: .5rem;
  display: flex;
  flex-direction: column;
  gap: .5rem;
}

.tickets__timer {
  font-variant-numeric: tabular-nums;
  color: inherit;
}

.tickets__button-timer {
  background-color: rgb(100 206 130 / 15%);
  color: var(--green);
}

.tickets__button-timer:hover {
  background-color: rgb(100 206 130 /20%);
  color: var(--green);
}

.tickets__button-timer.activated {
  background-color: var(--green);
  color: var(--text-default-invert);
}

.tickets__chat-wrapper {
  display: flex;
}

.tickets__right-side {
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: .3rem;
  padding-left: 2rem;
}

.tickets__left-side {
  flex: none;
  min-width: 37rem;
}

.tickets__right-list,
.tickets__right-empty {
  display: flex;
  flex-direction: column;
  background-color: var(--card);
  margin-block: .5rem;
  padding: 1rem;
  gap: 1rem;
  border-radius: var(--br-10);
  border: 1px solid var(--transparent-2-w);
  max-height: 10rem;
  overflow: auto;
}

.tickets__right-empty {
  color: var(--text-secondary);
  font-weight: var(--font-weight-7);
  overflow: unset;
  text-align: center;
}

.tickets__right-list li {
  display: grid;
  grid-template-columns: 3fr 1fr 1fr;
  grid-auto-flow: column;
  gap: 2rem;
}

.tickets__right-list-four li {
  grid-template-columns: 2fr 3fr 1fr 1fr;
}

.tickets__right-list-comms li {
  grid-template-columns: 2fr 3fr 1fr 3fr;
}

.tickets__right-list-five li {
  grid-template-columns: .48fr .24fr .15fr 1fr .1fr;
}

.tickets__right-list-store li {
  grid-template-columns: 1.4fr 1.5fr 2fr 1.5fr;
}

.tickets__right-list li span {
  width: 100%;
  font-size: var(--font-size-m);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  color: var(--text-custom);
}

.flex-text {
  display: flex;
  align-items: center;
  gap: .3rem;
}

.tickets__right-list li span svg {
  fill: currentColor;
  flex: none;
  margin-right: .5rem;
}

.tickets__right-list li span svg.green {
  fill: var(--green);
}

.tickets__right-list li span svg.red {
  fill: var(--red);
}

.tickets__right-subcat {
  font-size: var(--font-size-s);
  font-weight: var(--font-weight-6);
  color: var(--text-secondary);
}

.payment-image {
  width: 4rem;
  height: auto;
}

.tickets__chat-closedby {
  font-size: var(--font-size-s);
  color: var(--orange);
  padding: .3rem .5rem;
  background-color: rgb(246 185 73 / 10%);
  border-radius: var(--br-5);
  width: max-content;
  margin-top: .3rem;
  border: 1px solid rgb(246 185 73 / 15%);
}

.tickets__chat-closedby a {
  font-weight: var(--font-weight-7);
  color: inherit;
}

.tickets__settings-flex-inline {
  display: flex;
  align-items: center;
  gap: .3rem;
  margin-top: .3rem;
}

.tickets__settings-flex-inline button {
  flex: none;
}

.tickets__send-strong {
  display: flex;
  flex-direction: column;
  margin-top: 1rem;
  gap: .3rem;
}

@media (max-width: 1250px) {
  .tickets__chat-wrapper {
    flex-direction: column;
    gap: 1rem;
  }

  .tickets__right-side {
    padding-inline: unset;
  }

  .tickets__left-side {
    min-width: unset;
  }
}

#type-render-edit {
  max-height: 13rem;
  overflow: hidden;
  overflow-y: scroll;
  scrollbar-width: none;
}

.tickets__messages-delete-icon {
  margin-left: auto;
  width: .8rem;
  height: .8rem;
  fill: var(--red);
  cursor: pointer;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transition: var(--transition-duration);
  scale: 0;
}

.tickets__messages-message:hover .tickets__messages-delete-icon {
  opacity: 1;
  visibility: visible;
  pointer-events: all;
  scale: 1;
}
/* NEXUS Tickets 2.0 — visual layer */
.tickets__hero {
  position: relative;
  overflow: hidden;
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 2rem;
  margin: 0 0 1.25rem;
  padding: 1.5rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 18px;
  background:
    radial-gradient(circle at 90% 10%, rgb(100 120 255 / 14%), transparent 34%),
    linear-gradient(135deg, var(--transparent-5-w), transparent 70%);
  box-shadow: 0 18px 50px rgb(0 0 0 / 12%);
}

.tickets__hero:after {
  content: '';
  position: absolute;
  width: 220px;
  height: 220px;
  right: -100px;
  bottom: -130px;
  border-radius: 50%;
  background: var(--span);
  opacity: .06;
  filter: blur(20px);
  pointer-events: none;
}

.tickets__hero-copy,
.tickets__hero-actions {
  position: relative;
  z-index: 1;
}

.tickets__hero-kicker {
  margin-bottom: .35rem;
  color: var(--span);
  font-size: .7rem;
  font-weight: var(--font-weight-7);
  letter-spacing: .14em;
}

.tickets__hero .tickets__h1 {
  margin: 0;
  font-size: clamp(1.6rem, 3vw, 2.2rem);
}

.tickets__hero-text {
  max-width: 700px;
  margin: .5rem 0 0;
  color: var(--text-secondary);
  line-height: 1.55;
}

.tickets__hero-actions {
  display: flex;
  align-items: center;
  gap: .5rem;
  flex-shrink: 0;
}

.tickets__hero-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: .45rem;
  min-height: 42px;
  padding: .65rem .9rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 10px;
  color: var(--text-custom);
  background: var(--transparent-5-w);
  transition: var(--transition-duration);
}

.tickets__hero-link svg {
  width: 1rem;
  height: 1rem;
  fill: currentColor;
}

.tickets__hero-link:hover {
  color: var(--text-default);
  border-color: var(--transparent-20-w);
  transform: translateY(-1px);
}

.tickets__hero-link-primary {
  color: var(--text-default-invert);
  background: var(--span);
  border-color: var(--span);
}

.tickets__hero-link-primary:hover {
  color: var(--text-default-invert);
  filter: brightness(1.08);
}

.tickets__nav {
  margin-bottom: 1.25rem;
}

.tickets__nav-item {
  padding: .7rem .15rem .85rem;
}

.tickets__open-header {
  padding: .8rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 14px;
  background: var(--transparent-5-w);
  flex-wrap: wrap;
}

.tickets__selects-wrapper {
  flex: 1;
  flex-wrap: wrap;
}

.tickets__selects-wrapper > input,
.tickets__selects-wrapper .adaptive-select-wrapper {
  min-width: 180px;
}

.tickets__open-list {
  gap: .5rem;
  margin-top: 1rem;
}

.tickets__open-list li {
  position: relative;
  min-height: 82px;
  padding: .85rem 1rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 14px;
  background: linear-gradient(135deg, var(--transparent-5-w), transparent);
  transition: transform .2s ease, border-color .2s ease, background .2s ease;
}

.tickets__open-list li:first-child {
  border-top: 1px solid var(--transparent-10-w);
}

.tickets__open-list li:hover {
  transform: translateY(-2px);
  border-color: var(--transparent-20-w);
  background: linear-gradient(135deg, var(--transparent-10-w), transparent);
}

.tickets__open-avatar {
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
}

.ticket__open-details {
  min-width: 0;
  gap: .35rem;
}

.ticket__open-details-top,
.ticket__open-details-bottom {
  min-width: 0;
}

.ticket__open-title {
  color: var(--text-default);
  font-size: var(--font-size-m);
}

.ticket__open-body {
  opacity: .72;
}

.ticket__open-number,
.ticket__open-category {
  border: 1px solid var(--transparent-10-w);
}

.ticket__open-category {
  background: rgb(100 120 255 / 12%);
  color: var(--span);
}

.tickets__empty-data {
  padding: 3rem 1rem;
  text-align: center;
  border: 1px dashed var(--transparent-10-w);
  border-radius: 14px;
  background: var(--transparent-5-w);
}

/* Chat */
.tickets__chat-wrapper {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 310px;
  gap: 1rem;
  align-items: start;
}

.tickets__left-side {
  min-width: 0;
  padding: 1rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 16px;
  background: linear-gradient(145deg, var(--transparent-5-w), transparent);
}

.tickets__chat-header {
  margin-top: 0;
  padding-bottom: 1rem;
  border-bottom: 1px solid var(--transparent-10-w);
}

.tickets__chat-header .tickets__h2 {
  margin: .75rem 0 .35rem;
  max-width: none;
  font-size: clamp(1.2rem, 2vw, 1.55rem);
}

.tickets__chat-details {
  flex-wrap: wrap;
  color: var(--text-secondary);
}

.tickets__chat-state,
.tickets__chat-status {
  padding: .18rem .5rem;
  border-radius: 999px;
  background: var(--transparent-5-w);
  font-size: var(--font-size-s);
}

.tickets__chat-status:not(.closed) {
  color: var(--green);
}

.tickets__chat-closedby {
  margin-top: .5rem;
  color: var(--text-secondary);
  font-size: var(--font-size-s);
}

.tickets__chat-messages,
.ticket__message,
.tickets__ready-answer {
  max-width: none;
}

.tickets__chat-messages {
  height: min(55vh, 560px);
  max-height: none;
  margin-top: 1rem;
  padding: .5rem .25rem .75rem .1rem;
  scroll-behavior: smooth;
}

.tickets__messages-message {
  width: min(78%, 720px);
  padding: .7rem .85rem;
  border: 1px solid var(--transparent-5-w);
}

.tickets__messages-message.sender {
  border-color: rgb(100 120 255 / 18%);
}

.tickets__messages-nickname {
  color: var(--span);
}

.tickets__message {
  line-height: 1.5;
}

.ticket__message {
  margin-top: .75rem;
  padding-top: .75rem;
  border-top: 1px solid var(--transparent-10-w);
}

.ticket__message-teaxtarea {
  min-height: 90px;
  width: 100%;
  max-width: none;
  resize: vertical;
}

.tickets__right-side {
  position: sticky;
  top: 1rem;
  width: auto;
  max-height: calc(100vh - 2rem);
  overflow: auto;
  padding: 1rem;
  border: 1px solid var(--transparent-10-w);
  border-radius: 16px;
  background: linear-gradient(145deg, var(--transparent-5-w), transparent);
}

.tickets__right-side h2 {
  margin-top: 0;
  font-size: 1rem;
}

.tickets__right-blocks {
  border-top: 1px solid var(--transparent-10-w);
  padding-top: .75rem;
}

/* New ticket */
.tickets__wrapper {
  gap: .75rem;
}

.ticket__radio-label {
  min-width: 190px;
  padding: 1rem 1.1rem;
  border-radius: 14px;
  background: linear-gradient(145deg, var(--transparent-5-w), transparent);
}

.ticket__radio-label:hover {
  border-color: var(--transparent-20-w);
  transform: translateY(-1px);
}

.ticket__radio-label:has(.ticket__radio-input:checked) {
  border-color: var(--span);
  background: rgb(100 120 255 / 8%);
  box-shadow: 0 8px 24px rgb(0 0 0 / 10%);
}

@media (max-width: 900px) {
  .tickets__hero {
    align-items: flex-start;
    flex-direction: column;
  }

  .tickets__hero-actions {
    width: 100%;
  }

  .tickets__hero-link {
    flex: 1;
  }

  .tickets__chat-wrapper {
    grid-template-columns: 1fr;
  }

  .tickets__right-side {
    position: static;
    max-height: none;
  }
}

@media (max-width: 768px) {
  .tickets__hero {
    padding: 1.1rem;
    border-radius: 14px;
  }

  .tickets__hero-actions {
    flex-direction: column;
  }

  .tickets__hero-link {
    width: 100%;
  }

  .tickets__open-list li {
    align-items: flex-start;
  }

  .tickets__left-side,
  .tickets__right-side {
    padding: .75rem;
    border-radius: 12px;
  }

  .tickets__messages-message {
    width: 92%;
  }

  .ticket__radio-label {
    min-width: 100%;
  }
}

/* NEXUS Tickets 2.1 — full interface refresh */
.tickets__hero {
  min-height: 190px;
  padding: 2rem;
  border-radius: 22px;
  background:
    radial-gradient(circle at 8% 20%, rgb(100 120 255 / 12%), transparent 32%),
    radial-gradient(circle at 92% 80%, rgb(100 120 255 / 10%), transparent 30%),
    linear-gradient(145deg, var(--transparent-10-w), var(--transparent-5-w) 45%, transparent);
}
.tickets__hero-copy { max-width: 760px; }
.tickets__hero-kicker { display:flex; align-items:center; gap:.55rem; }
.tickets__hero-kicker:before { content:''; width:7px; height:7px; border-radius:50%; background:var(--span); box-shadow:0 0 16px var(--span); }
.tickets__hero .tickets__h1 { font-size:clamp(2rem,4vw,3rem); letter-spacing:-.035em; }
.tickets__hero-text { max-width:620px; font-size:var(--font-size-m); }

.tickets__nav { padding:0 .25rem; margin-bottom:1.5rem; }
.tickets__nav-list { gap:1.5rem; }
.tickets__nav-item { position:relative; padding:.9rem .15rem 1rem; }
.tickets__nav-item.ticket-active:after { content:''; position:absolute; left:0; right:0; bottom:-1px; height:2px; border-radius:2px; background:var(--span); box-shadow:0 0 12px rgb(100 120 255 / 35%); }

.tickets__open-header {
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:1rem;
  padding:1rem;
  border-radius:18px;
  background:linear-gradient(145deg,var(--transparent-10-w),var(--transparent-5-w));
  box-shadow:0 12px 35px rgb(0 0 0 / 10%);
}
.tickets__selects-wrapper { display:grid; grid-template-columns:minmax(220px,1.5fr) repeat(2,minmax(150px,1fr)) auto; gap:.55rem; }
.tickets__selects-wrapper > input { min-width:0; }
.tickets__count-wrapper { align-self:stretch; flex-direction:column; align-items:flex-end; justify-content:center; gap:.35rem; }
.tickets__count-wrapper > span { font-size:var(--font-size-s); }

.tickets__list-toolbar { display:flex; align-items:center; justify-content:space-between; gap:1rem; margin-top:1.25rem; padding:.75rem .25rem .55rem; color:var(--text-secondary); }
.tickets__list-toolbar > div:first-child { display:flex; align-items:center; gap:.65rem; }
.tickets__list-label { color:var(--span); font-size:.68rem; font-weight:var(--font-weight-7); letter-spacing:.14em; }
.tickets__list-count { font-size:var(--font-size-s); }
.tickets__list-view { display:flex; align-items:center; gap:.45rem; font-size:var(--font-size-s); opacity:.7; }
.tickets__live-dot { width:6px; height:6px; border-radius:50%; background:var(--green); box-shadow:0 0 9px var(--green); animation:ticketsPulse 2s ease-in-out infinite; }
@keyframes ticketsPulse { 50% { opacity:.35; transform:scale(.75); } }

.tickets__open-list { gap:.65rem; margin-top:.25rem; }
.tickets__open-list li.ticket-row { display:grid; grid-template-columns:3px 44px minmax(0,1fr) auto; align-items:center; gap:.9rem; min-height:92px; padding:.9rem 1rem .9rem .7rem; border:1px solid var(--transparent-10-w); border-radius:16px; background:linear-gradient(120deg,var(--transparent-5-w),transparent 65%); overflow:hidden; }
.tickets__open-list li.ticket-row:first-child { border-top:1px solid var(--transparent-10-w); }
.ticket-row__rail { width:3px; height:54px; border-radius:4px; background:var(--span); opacity:.75; box-shadow:0 0 15px rgb(100 120 255 / 20%); }
.ticket-row:hover .ticket-row__rail { opacity:1; box-shadow:0 0 18px rgb(100 120 255 / 45%); }
.tickets__open-avatar { width:44px; height:44px; }
.ticket__open-details { gap:.3rem; min-width:0; }
.ticket__open-details-top { display:flex; align-items:center; gap:.45rem; flex-wrap:wrap; }
.ticket__open-details-top .ticket__open-title { flex:1 1 180px; min-width:120px; }
.ticket__open-details-bottom { display:flex; align-items:center; gap:.65rem; }
.ticket__open-date { font-size:var(--font-size-s); opacity:.65; }
.ticket__open-body { font-size:var(--font-size-s); opacity:.55; }
.ticket-row__meta { display:flex; flex-direction:column; align-items:flex-end; gap:.2rem; color:var(--text-secondary); font-size:var(--font-size-s); white-space:nowrap; opacity:.7; }
.tickets__open-action { opacity:1; visibility:visible; pointer-events:all; }
.tickets__open-action button { border-radius:9px; }

/* create ticket */
.tickets__span-text { margin-top:1.5rem; font-size:var(--font-size-m); color:var(--text-default); font-weight:var(--font-weight-6); }
.tickets__wrapper { display:grid; grid-template-columns:repeat(auto-fit,minmax(220px,1fr)); gap:.7rem; margin-top:.7rem; }
.ticket__radio-label { width:auto; min-width:0; min-height:112px; grid-template-rows:auto auto; align-content:center; padding:1rem 1.15rem; border-radius:16px; background:linear-gradient(145deg,var(--transparent-10-w),var(--transparent-5-w)); }
.ticket__radio-label:before { content:'›'; position:absolute; right:1rem; top:50%; transform:translateY(-50%); color:var(--text-secondary); font-size:1.3rem; transition:var(--transition-duration); }
.ticket__radio-label:has(.ticket__radio-input:checked):before { color:var(--span); transform:translateY(-50%) translateX(3px); }
.ticket__radio-title { padding-right:1.5rem; font-size:1rem; }
.ticket__radio-time { margin-top:.35rem; }

/* chat */
.tickets__chat-wrapper { grid-template-columns:minmax(0,1fr) 340px; gap:1.25rem; }
.tickets__left-side { padding:0; border-radius:20px; background:linear-gradient(145deg,var(--transparent-10-w),var(--transparent-5-w)); overflow:hidden; }
.tickets__chat-header { padding:1.25rem 1.35rem 1rem; background:linear-gradient(180deg,var(--transparent-5-w),transparent); }
.tickets__chat-back { width:max-content; padding:.35rem .55rem; border-radius:8px; background:var(--transparent-5-w); }
.tickets__chat-details { margin-top:.35rem; }
.tickets__chat-server { margin-top:.45rem; padding:.45rem .65rem; width:max-content; border:1px solid var(--transparent-10-w); border-radius:9px; background:var(--transparent-5-w); }
.tickets__chat-messages { width:auto; max-width:none; height:min(58vh,620px); margin:0; padding:1rem 1.35rem; background:rgb(0 0 0 / 7%); }
.tickets__messages-block { max-width:85%; }
.tickets__messages-message { width:auto; max-width:100%; border-radius:14px; box-shadow:0 5px 18px rgb(0 0 0 / 7%); }
.tickets__messages-message.sender { margin-left:auto; }
.tickets__ready-answer { margin:0; padding:.8rem 1.35rem; border-top:1px solid var(--transparent-10-w); border-bottom:1px solid var(--transparent-10-w); background:var(--transparent-5-w); }
.tickets__ready-buttons { display:flex; flex-wrap:wrap; gap:.4rem; margin-top:.45rem; }
.tickets__ready-buttons button { border-radius:8px; }
.ticket__message { margin:0; padding:1rem 1.35rem 1.25rem; border-top:0; background:var(--transparent-5-w); }
.ticket__message-label { margin-bottom:.4rem; }
.ticket__message-teaxtarea { border-radius:13px; min-height:105px; }
.tickets__buttons { margin-top:.55rem; }
.tickets__right-side { border-radius:20px; padding:1.1rem; background:linear-gradient(145deg,var(--transparent-10-w),var(--transparent-5-w)); box-shadow:0 12px 35px rgb(0 0 0 / 8%); }
.tickets__right-side h2 { padding-bottom:.8rem; border-bottom:1px solid var(--transparent-10-w); }

@media(max-width:1000px){
 .tickets__open-header{grid-template-columns:1fr}.tickets__count-wrapper{flex-direction:row;align-items:center;justify-content:flex-start}.tickets__selects-wrapper{grid-template-columns:1fr 1fr}.tickets__selects-wrapper>input{grid-column:1/-1}
 .tickets__open-list li.ticket-row{grid-template-columns:3px 40px minmax(0,1fr)} .ticket-row__meta{display:none}.tickets__open-action{grid-column:3; justify-self:end; margin-top:-2.2rem}
}
@media(max-width:700px){
 .tickets__hero{min-height:0;padding:1.25rem;border-radius:16px}.tickets__hero .tickets__h1{font-size:1.7rem}.tickets__hero-actions{display:grid;grid-template-columns:1fr 1fr}.tickets__hero-link{min-width:0}.tickets__selects-wrapper{grid-template-columns:1fr}.tickets__selects-wrapper>input{grid-column:auto}.tickets__list-toolbar{align-items:flex-start;flex-direction:column;gap:.35rem}.tickets__open-list li.ticket-row{grid-template-columns:3px 38px minmax(0,1fr);padding:.8rem .7rem}.tickets__open-avatar{width:38px;height:38px}.ticket__open-details-top .ticket__open-title{flex-basis:100%;order:3}.ticket__open-details-bottom{display:block}.ticket__open-body{display:block;margin-top:.2rem}.tickets__open-action{grid-column:3;display:flex;margin-top:.35rem;justify-self:stretch}.tickets__open-action button{flex:1}.tickets__open-action span{display:none}.tickets__chat-wrapper{gap:.7rem}.tickets__left-side,.tickets__right-side{border-radius:15px}.tickets__chat-messages{height:55vh;padding:.8rem}.tickets__messages-block{max-width:94%}.ticket__message{padding:.8rem}.tickets__right-side{position:static}.tickets__hero-actions{flex-direction:row}.tickets__hero-link{width:auto}
}

/* NEXUS Tickets — category icons */
.ticket__radio-icon {
  grid-row: 1 / span 2;
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  border-radius: 14px;
  background: linear-gradient(145deg, var(--transparent-10-w), var(--transparent-5-w));
  border: 1px solid var(--transparent-10-w);
  font-size: 1.35rem;
  transition: transform var(--transition-duration), border-color var(--transition-duration), background var(--transition-duration);
}
.ticket__radio-label:hover .ticket__radio-icon,
.ticket__radio-label:has(.ticket__radio-input:checked) .ticket__radio-icon {
  transform: translateY(-1px) scale(1.03);
  border-color: var(--span);
  background: rgb(100 120 255 / 10%);
}
@media (max-width: 900px) {
  .ticket__radio-icon { width: 40px; height: 40px; }
}